HAMPTON INN & SUITES BUFFALO/DOWNTOWN, Buffalo – Your ideal downtown stay
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Key details
Hotel Overview
220 Delaware Avenue,
Buffalo,
New York,
United States,
14202,
New York State
Hampton Inn & Suites Buffalo/Downtown - Award-winning hotel near KeyBank Center
Located in downtown Buffalo, this hotel offers free parking, free hot breakfast daily, and free WiFi. It is a short walk from Shea's Performing Arts Center and 1 mile from KeyBank Center and Canalside. The property features an indoor heated pool, a spa tub, and a 24-hour fitness center. Guests can access restaurants and bars through the lobby. The hotel is housed in the historic Jackson Building, built in 1920.
Additional perks of the hotel
Free late check-out (where available)
Free buffet breakfast with hot options and 'on the run' breakfast packs
Indoor heated pool with whirlpool
24/7 business center and Suite Shop for snacks and beverages
Pet-friendly rooms (max weight: 75 lbs)
Connecting rooms available
Rooms & Suites
The hotel offers 140 guest rooms with air conditioning, free WiFi, and safes. Suites include a small kitchen with a full-sized refrigerator, microwave, two-burner cooktop, and dishwasher. Rooms feature dark wood furniture, beige walls with blue accents, and crisp white linens. All accommodations include flat-screen TVs and tea/coffee facilities.
Other conveniences
Ironing facilities and heating in all rooms
Sitting areas in select rooms
AM/FM alarm clock
Non-smoking rooms available
Self-parking available for $15.00 per day
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
220 Delaware Avenue,
Buffalo,
New York,
United States,
14202,
New York State
Map view
220 Delaware Avenue,
Buffalo,
New York,
United States,
14202,
New York State
City landmarks
Museum
Theodore Roosevelt Inaugural National Historic Site
1.3
km
Landmark
Coca-Cola Field
1.3
km
Landmark
Buffalo and Erie County Naval and Military Park
1.6
km
Park
Soldiers' and Sailors' Monument
860 m
Landmark
Saint Louis RC Church
720 m
Event hall
Canalside
1.7
km
Stadium
KeyBank Center
2.0
km
Landmark
Ellicott Square Building
910 m
Gallery
Western New York Book Arts Collaborative
690 m
Church
St Joseph's Cathedral
850 m
Landmark
Explore & More Children's Museum
1.4
km
Landmark
Silo City
1.1
km
Library
Buffalo and Erie County Public Library
670 m
Church
St. Paul's Episcopal Cathedral
850 m
Church
Michigan Avenue Baptist Church
940 m
Landmark
Allentown
1.2
km
Shopping Area
Main Place Mall
650 m
Marina
Erie Basin Marina
1.7
km
Museum
Pierce-Arrow Museum
2.0
km
Nearby
Event hall
Buffalo Convention Center
460 m
Niagara Square
McKinley Monument
500 m
Public Building
Buffalo City Hall
540 m
Main and Chippewa Streets
Fountain Plaza
480 m
One M&T Plaza
One M&T Plaza
490 m
Church
Trinity Episcopal Church
580 m
West Chippewa Street
Chippewa Club Zone
190 m
107 Delaware Ave
The Statler Tower
390 m
Gallery
Hallwalls Contemporary Arts Center
310 m
617 Main St
Market Arcade Building
510 m
500 Pearl St
Forbes Theatre Buffalo Christian Center
530 m
Restaurants
Salsarita's Fresh Mexican Grill
140 m
110 W Chippewa St
Jim's Steakout
110 m
92 W Chippewa St
SPoT
120 m
227 Delaware Ave
Ted's Hot Dogs
70 m
124 W Chippewa St
Jake's Cafe
160 m
250 Delaware Ave
Mighty Taco
270 m
52 W Chippewa St
Prima Pizza Pasta
330 m
396 Pearl St Corner of Chippewa St
La Delicias Taqueria
470 m
454 Pearl St
Tim Hortons
470 m
424 Main St Rm 1102
Sue's NY Deli
520 m
130 S Elmwood Ave
Breezy Burrito Co
570 m
617 Main St
Guest Reviews & Ratings
What Guests Are Saying?
Guest reviews
5.0/10
based on 6 reviews
8.2
8.2/10 based on 442 reviews
Gene
United States,
March
2024
7.8/10
During our weekend visit to Buffalo, the hotel proved to be a quiet and beautiful spot, ideal for accommodating our family. The service was excellent, with friendly staff and a range of amenities available. Its location near various restaurants and close to the highway was convenient, even though the single entrance was a minor inconvenience. The dining experience was a mixed bag with fresh options but a bit underwhelming overall. Facilities were satisfactory, providing the necessary comforts for a pleasant stay.
Rooms
8.0
The room was a bit basic but beautiful and quiet.
Service
9.0
The service was excellent, with friendly staff throughout our stay.
Location
8.0
The hotel's proximity to various restaurants and the highway made it a convenient choice, even though access was limited to one entrance.
Dining
7.0
The dining experience was a mix of adequate and fresh options but fell a bit short of expectations.
Facilities
7.0
The facilities met our needs adequately, providing a comfortable stay.
Lloyd
United States,
February
2024
8.0/10
My stay at the hotel was fantastic. The room was awesome, clean, and spacious, with a great comfy bed. The service was super friendly, from the breakfast room manager to the desk staff who went out of their way to assist. The location was convenient, with great places within walking distance. However, the dining options were just okay, and there were limited food choices available. Overall, a great experience with a wonderful room and excellent service.
Rooms
9.0
The room was awesome, clean, and massive, with a great comfy bed.
Service
9.0
The service was terrific, with friendly and informative staff.
Location
8.0
The location was convenient, with great places within walking distance.
Dining
6.0
The dining options were just okay.
Facilities
8.0
The facilities were modern and well-maintained.
Edward
United Kingdom,
January
2024
7.2/10
The hotel was conveniently located near the Botanical Gardens and the kitty cafe we were excited to visit, with Niagara Falls not too far away. The town center setting allowed us to easily explore the area, including an enjoyable evening at the Tralf. However, the dining options were underwhelming, making us reconsider our booking choice for breakfast. Overall, it provided a great base for our weekend retreat, though improvements like real plates and silverware would enhance the experience for the price paid.
Rooms
7.0
The room we stayed in went from having only one double bed and a sofa to a king suite, which was quite spacious. However, there were items left over from previous guests that were missed by the maid, leading to some discomfort. Additionally, the noise levels were higher than expected.
Service
8.0
Although there was a staff member, Sharonda, who came off as rude when discussing dining suggestions, the overall service was nice and accommodating. It would benefit from some customer service retraining for consistency.
Location
9.0
The hotel's location put us near the Botanical Gardens, the kitty cafe, and not far from Niagara Falls. Being close to the town center allowed us to easily explore, enjoying an evening at the Tralf. The help provided ensured a great weekend retreat.
Dining
5.0
The dining experience fell short of our expectations, not meeting the standards we hoped for. It wasn't impressive, and had it not been included in the booking, we would have opted for other options elsewhere for a premium breakfast.
Facilities
7.0
While the hotel offered dry cleaning, laundry services, and pet amenities, the overall facilities would benefit from an upgrade to real plates and silverware to enhance the dining experience.
Lois
United States,
December
2023
7.2/10
Staying at the hotel was a mixed experience. The rooms were clean and nice but had a slight residual smell of smoke. The service was generally good, although there were some minor issues. The location was convenient, near popular attractions. However, the dining options were limited and not very impressive.
Rooms
8.0
The rooms felt like mini apartments, very nice and clean. There was a slight residual smell of smoke, noticeable but not terrible.
Service
7.0
The service was nice and helpful overall, but there were instances like staff knocking on the door about check-out time which I found slightly intrusive.
Location
9.0
The hotel put us close to the Botanical Gardens and other attractions like the kitty cafe and Niagara Falls, making it a great location for exploring the city.
Dining
5.0
The dining options were not that great, lacking variety. There were some gluten-free and fruit options, but overall, it was underwhelming.
Facilities
7.0
The hotel offered some useful amenities like dry cleaning and pet services, but nothing extraordinary stood out.
clean
limited dining
John
United Kingdom,
October
2023
7.2/10
The hotel is conveniently located in downtown Buffalo, within walking distance of several nice restaurants and bars. The service was unwelcoming, but the hotel offers amenities like dry cleaning, laundry, and pet services. The chaotic dining experience left much to be desired in terms of food availability. The hotel's location is great for exploring Buffalo, but there were minor issues with service and dining.
Rooms
8.0
The rooms were pretty awesome, especially after seeing other guests' rooms and taking the elevator to the guest floors.
Service
5.0
The service was extremely unwelcoming, which was a downside during my stay.
Location
9.0
The hotel is in the perfect area of downtown Buffalo, convenient for exploring everything the city has to offer.
Dining
5.0
The dining experience was a little disappointing due to food shortages and limited options.
Facilities
7.0
The hotel offers basic facilities to meet guests' needs.
great location
unwelcoming service
Peter
United Kingdom,
May
2023
6.6/10
The hotel is situated in downtown Buffalo, close to many restaurants and bars. The rooms are cozy and warm, though outdated, lacking charging ports. The staff, particularly Theresa, Connie, and Marquette, were exceptionally friendly and went above and beyond in service.
Rooms
7.0
The rooms were very comfy and warm, with a small kitchen and a good-sized refrigerator. However, they were very outdated with no charging ports.
Service
6.0
The service was friendly at check-in, but some staff members were reported to be rude and nasty.
Location
7.0
The hotel is located in downtown Buffalo, not far from various dining options, although the area is not considered the nicest due to construction.
Dining
5.0
The dining experience felt more like a college dormitory rather than a hotel, with limited food options available.
Facilities
8.0
Facilities like dry cleaning, laundry, and pet amenities are available on-site.
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